Aviva Canada Insurance Review

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About Aviva Insurance

Aviva has an extensive history, tracing as far back as the 16th century. Over the years, Aviva Canada has grown to be one of the world’s largest insurance providers, following a series of mergers and acquisitions. While this general insurance company has evolved significantly since its debut, Aviva has remained its reputation as a trusted and respected provider of business, home and auto insurance. To date, Aviva has over 29 million customers and serves in 16 countries.

Aviva’s Canadian roots trace all the way back to the early 19th century with Canada Accident Assurance Company and The General Accident Assurance Company of Canada. Years later, in the 20th century, was the emergence of several Aviva predecessors and CGU Insurance Company of Canada changed its name to Aviva Insurance Company of Canada on May 5th, 2003.

In Canada, Aviva is a subsidiary of Aviva plc, serves over 3 million Canadians, employs over 3000 employees, has 1,500 broker partners, and operates out of 27 locations across Canada.

Is Aviva Canada good insurance?

As a global leading insurance company, Aviva Canada offers attractive insurance policies to customers at a price that makes sense. Aviva has been providing quality insurance solutions to Canadians for over a 100 years and earned their name as a leading Property and Casualty insurance group in Canada.

Does Aviva Canada offer discounts on car insurance?

There are several opportunities to save on Aviva car insurance. Whether you’re bundling home and auto insurance policies, maintain a good driving record, are a retiree or otherwise, many discounts are available. With Aviva discounts, you can save 15-30% on your insurance. If you’re unsure which discounts you’re eligible for, be sure to ask!

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What types of coverage are available through Aviva?

Ride sharing

For those who participate in ride-sharing programs, Aviva will offer specialized insurance plans catered to your individual needs.

Temporary vehicle replacement

Temporary vehicle replacement covers the cost of a rental car should you find yourself filing an insurance claim and having your car replaced or repaired. This way you can continue to get from A to B with ease. 

Conviction protector

With conviction protector, you don’t have to worry about your insurance premium increasing when you get a driving conviction such as a speeding ticket.

Collision protection

This additional feature keeps your vehicle protected in the event that it’s damaged in a collision.

Comprehensive coverage

Comprehensive coverage protects you from insurable risks other than a collision such as theft, vandalism, and falling objects.

Roadside assistance

Aviva car insurance customers can take advantage of the roadside assistance feature, coming to the rescue whenever you need a tow, boost or fill up on gas.

Satisfaction guaranteed

Aviva Canada takes customer service seriously. If their insurance customers aren’t completely satisfied, Aviva will issue a cheque equivalent to their annual premium and in some cases, pay out your claim’s settlement up to $10,000.

Accident forgiveness

Get into a collision without worrying about your premium increasing, at fault or not.

Does Aviva offer car insurance to Lyft Drivers?

Yes. Aviva is a proud partner of Lyft, offering car insurance solutions for Lyft drivers providing ride-sharing services in Ontario. With Aviva, both Lyft drivers and passengers will be protected when out on the road. Aviva offers car insurance to drivers who use their own personal cars to transport customers. Lyft drivers are covered immediately after logging in to the app and are valid until the passengers have left your vehicle. If you are a Lyft driver and participating in ride-sharing, having the right insurance policy is key. 

How do I submit a claim with Aviva Insurance?

Aviva makes it easy to file a claim. When you need to file a claim, you can reach an Aviva claims agent via phone or their online platform, MyAviva. If you’re filing your first claim online, you will have to create an account with a username and password.

Aviva car insurance claims phone number:


Hours of availability:


What other types of insurance products and services are offered through Aviva Canada?

Aviva Insurance Canada offers more than just car insurance. As Canada’s leader in Property and Casualty insurance, Aviva also offers a range of insurance products.

  • Home, condo and renter insurance
  • Motorcycle and RV insurance
  • Seasonal property insurance
  • Boat insurance
  • Life insurance
  • Business insurance
  • Commercial auto and property insurance

When you bundle multiple Aviva policies together, you will benefit from cheaper rates.

Is RBC Insurance Aviva?

RBC is a wholly-owned subsidiary of Aviva plc and employs over 3,000 individuals, operates out of more than 25 locations and has approximately 1,500 independent broker partners.

Aviva also has close relations to the following insurance companies:

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